Quality/Warranty Statement
Tisch Environmental, Inc., specializes in the manufacture and supply of quality, reliable, and safe equipment for environmental studies. The objective of the Company is to supply products that are fit for use and have the desired quality in accordance with customer requirements and published specifications.
Our customers expect safe, reliable, and optimum cost products delivered on time. The Company is totally committed to satisfying customer expectations by implementing and maintaining the Quality Management System based on ISO9002. Quality problems arising in various areas are to be identified and solved with speed, technical efficiency, and economy. We shall focus our resources, both technical and human, towards the prevention of quality deficiencies to satisfy the organizational goal of "right the first time, right every time." The successful operation of the system relies upon the cooperation and involvement of personnel at all levels. Our commitment to quality will ensure the continued success of our Company and the satisfaction of customers and staff.
Technical Service & Order Placement
TEI Technical Service provides you with answers! Phone or fax or e-mail your questions or comments to our Technical Service Department. Skilled technicians are available to process your order for standard equipment or help you design custom equipment to meet your exact specifications. Credit card orders are accepted with no minimum.
We stand ready to help you with:
involving applications such as:
- Federal Reference Method PM-10
- Federal Reference Method PM2.5
Prompt Shipments
The company is located in the heart of America with ready access to all forms of transportation to serve our domestic and international customers. Most orders are shipped the day an order is received. Air shipments and overnight deliveries are available for rush orders directly from our stock.
Warranty
Tisch Environmental, Inc. warrants instrument of its manufacture to be free of defects in material and workmanship for one year from date of shipment to the purchaser. Its liability is limited to servicing or replacing any defective part of any instrument returned to the factory by the original purchaser. All service traceable to defects in original material or workmanship is considered warranty service and is performed free of charge. The expense of warranty shipping charges to and from our factory will be borne by Tisch Environmental. Service performed to rectify an instrument malfunction caused by abuse, acts of god or neglect and service performed after the one-year warranty period will be charged to the customer at the then current prices for labor, parts, and transportation. Brush-type and brush-less motors will carry a warranty as far as the original manufacture will pass through its warranty to Tisch Environmental, Inc. The right is reserved to make changes in construction, design specifications, and prices without prior notice.
approved for our instruments in Europe.
